Public service worker pouring tar in a pot hole

Residents Encouraged to Report Potholes with Hilliard 311

Posted April 6, 2021 in Streets and Public Service by Anna Subler

With the spring comes warm weather, rain, and potholes. The City of Hilliard encourages residents to use its online reporting tool to help get them filled.

During the winter season, water inside pavement freezes, causing road surfaces to crack. The weight of passing vehicles break the pavement, resulting in a hole in the pavement.

If you come across a pothole, report it using Hilliard 311. Residents can use the online portal to upload a photo of the pothole and mark the geographic location on a map. Those who prefer to call can reach the Hilliard 311 phone line at 614-876-7361 ext. 311.

Crews patch potholes on 12 square miles of city streets. Small potholes or those that need to be repaired when the temperature is below freezing are filled with a temporary cold patch while large potholes are repaired with a more permanent stone mix spray.

If you see crews working in your neighborhood, slow down to ensure their safety.