Coronavirus (COVID-19) Updates

City of Hilliard Coronavirus Update: April 1

Crandall Issues Order Regarding Personnel

On Wednesday, April 1, City Manager Michelle Crandall signed an order making two temporary personnel changes.

Order 2020-EO-013 creates a part-time Director of Human Resources position and creates a new pay grade for the Chief Building Official position.

  • The HR position allows current Director Julia Baxter to return to the City on a part-time basis at the end of her maternity leave, effective April 1. It does not add a new employee to existing staffing.
  • The change in pay grade shifts the part-time Chief Building Official position from Pay Grade 4 ($15-$37.08 per hour) to a newly created Pay Grade 5 ($38 to $65.21 per hour.)

Both of these changes are needed in support of City services and to support City employees until such time that City Council can take action via legislation to amend Section 127.04 of City Codified Ordinances (authorized strength).

Helping Hilliard: Local Non-Profit Efforts

HILLIARD, Ohio – Hilliard residents and others wanting to help their neighbors and community during the COVID-19 crisis are urged to support the “Hilliard Gives: We’re All In This Together” charitable initiative.

Financial contributions to the Hilliard Community Foundation’s “Hilliard Gives” campaign will be used to directly benefit community non-profit organizations that are on the front lines supporting local residents who have been impacted by the COVID-19 crisis.

All tax-deductible contributions are distributed from The Columbus Foundation to Hilliard Community Foundation. Visit The Columbus Foundation to donate to “Hilliard Community Foundation Fund” today, or send a check to Hilliard Community Foundation, 4081 Main Street, Hilliard, Ohio 43026.,

Funds from “Hilliard Gives” will be distributed to these non-profit agencies through a grant process managed by the Hilliard Community Foundation. Download this form, fill it out, save it, and then either email it to rapel@directedlifestyle.com or mail it to Hilliard Community Foundation, 4081 Main Street, Hilliard, Ohio 43026.

“We will weather this storm as one community,” said Bob Apel, Hilliard Community Foundation Board Chair. “The Hilliard Community Foundation stands ready to support the community during this crisis by dispersing collected funds quickly to local non-profits that are working to help our affected residents. We’re all in this together – and together we will show the compassion and caring spirit Hilliard residents have in their hearts.”

Because of the COVID-19 response, many people in the community have found themselves without a guaranteed income or access to basic needs that can be provided most effectively through local non-profit agencies. These agencies can apply to the Hilliard Community Foundation to request funds they can use to directly benefit those most in need.

“This is an unprecedented time for our country and our community,” said City Manager Michelle Crandall. “We have heard from many people who want to find an appropriate way to open their hearts and help their neighbors but are not sure how they can best make a difference. Contributing to the ‘Hilliard Helps’ campaign shows you recognize that we are all in this together.

The Hilliard Food Pantry will continue to operate under regular service hours. Please note that at this time, the pantry is only accepting monetary donations. ? This will allow them to leverage buying power with the Mid-Ohio Foodbank and to reduce traffic at the food pantry and grocery stores.

Volunteers are needed. Shifts will be posted on their website. https://www.hilliardfoodpantry.org/

If you are in need of food, please call (614) 363-4159 to schedule a drop-off.

Founded and maintained by SON Ministries, Hilliard Helps is a centralized list of local resources to link families to caring local organizations.

Rotary Club of Hilliard is running a virtual fundraiser to support the Hilliard Food Pantry. Because the pantry is unable to accept food donations due to the challenges of sorting it, the pantry needs to use their buying power to meet the needs of the community.

The Rotary Club of Hilliard wants to help the Hilliard Food Pantry during this challenging time. They serve 400 families a month and expect that number to double with the increased financial strains on so many Hilliard families.

Here is why monetary donations are preferred to food and supplies:

  • Buying power: When they buy food, they are able to buy from Mid-Ohio at a rate of $5 for 60 pounds of food!
  • Selection: Buying food allows the pantry to choose selections that meet the needs of families they serve.
  • Decrease labor: When they choose selections, they require less work to sort food and allows them more time to assemble for their drive up service. This is important with social distancing.

Previous Updates

On Tuesday, March 31, City Manager Michelle Crandall signed two executive orders needed to promote the health and safety of the Hilliard community and City staff. The orders were revisions to orders signed earlier in March.

Order 2020-EO-012

The first order extends all City building and facility closures and cancels all events and programs until May 1. This extension aligns with federal social distancing guidelines.

This order includes the Community Center, Senior Center, Municipal Building, Mayor’s Court, the Safety Services Building, public restrooms in parks, playgrounds, and rentals.

All community events and programs sponsored by Recreation and Parks, Hilliard Police, and other City departments also are cancelled, with the exception of meetings by Hilliard City Council, Planning and Zoning, and Board of Zoning Appeals. These public meetings will be streamed live on Facebook to allow public participation.

A copy of order 2020-EO-012, including how to contact the City for essential needs such as permits, inspections, code enforcement, and other needs can be found below in Important Resources.

Order 2020-EO-011

This order extends through April 30 emergency administrative leave for full-time employees who are unable to work from home. Part-time employees are covered by this order until April 10.

The State of Ohio took actions this week that will affect deadlines for City of Hilliard income tax filing and voting in the primary election.

Income Taxes

The filing deadline for City of Hilliard income taxes will be delayed three months to align with the federal government and state filing dates.

Gov. Mike Dewine signed legislation Friday delaying the filing date until July 15.

Hilliard has a mandatory tax filing. All Hilliard residents age 18 and older must file an income tax return, regardless of whether they work within this city. Residents who pay at least 2 percent income tax to another municipality get credit for that, so do not pay Hilliard taxes. They must still file with Hilliard, even if they do not owe Hilliard taxes.

Residents file income taxes through the Regional Income Tax Agency, which processes City income tax returns and collects the taxes that are due.

Elections

In response to the ongoing public health crisis, the Ohio General Assembly has changed the procedure for the 2020 primary election.

Any registered voter that has not already cast a ballot in the primary election can request an absentee application by calling (614) 525-3470 or downloading the form at the Franklin County website.

Completed absentee ballot requests must be mailed to the Board of Elections at 1700 Morse Road, Columbus, Ohio 43229.

Ballots must be returned to the Board of Elections by 7:30 p.m. on Tuesday, April 28. Ballots being mailed must be postmarked by Monday, April 27.

Earlier this week, Hilliard City Schools and the City of Hilliard closed all playgrounds to help prevent the spread of COVID-19 through our playground equipment.

Unfortunately, both the District and the City have seen numerous incidents of people congregating in public spaces such as basketball courts, tennis courts, along trails, and in parks.

We absolutely encourage our residents to find ways to get outside, get some exercise and fresh air, but this must be done responsibly!

Please do not gather in groups, even outside. Social distancing for people of all ages is a crucial step that must be taken to curb the spread of COVID-19.And when you need to drive somewhere, be mindful of the children on bikes and families out walking. During this time there are more pedestrians out and we want to be sure everyone is safe!

Great activities might include walking your dog, riding your bike, fishing, taking a run on the Heritage Trail, or playing catch with the kids in the back yard. Activities that are unsafe would include pick-up basketball games, hanging around in groups, backyard barbecues, and the like.

We know this is difficult situation for everyone, and we’re all getting a little cabin fever. But each person who does not take social distancing seriously is literally risking their life and the lives of others.

Hilliard City Schools and the City of Hilliard encourage you to enjoy the outdoors but do so responsibly.

We Are All In This Together

“We are all in this together.”

These are simple but powerful words. We keep hearing them as our global community responds to COVID-19. If humanity follows these words as a blueprint for behavior in the coming months, we will overcome this challenge.

“We are all in this together” is also the mantra for the City of Hilliard’s ongoing response to support our own community.

From City of Hilliard police, public service, maintenance, and “behind the scenes” employees, as well as Norwich Township Firefighters, we are fulfilling our responsibilities as public servants to ensure Hilliard continues to be safe and healthy, that essential services are maintained, and that our residents and our businesses are well informed.

Just as importantly, we look to each of you — our residents, business owners, and those who work in this community — to play your crucial part of weathering this storm. Indeed, each of us has a civic duty to do our part during this crisis.

How can you fulfill your civic duty and help the Hilliard community?

Check on your neighbors, especially if they are older or have health conditions. During most emergencies, it’s human nature to congregate, but a unique challenge of this crisis is that we are all being asked to self-isolate, which definitely promotes loneliness and even depression.

Give to a local non-profit.  There are numerous organizations working to help our Hilliard non-profits. One opportunity to give is through the Hilliard Community Foundation’s “Emergency Coronavirus Support Fund.” Every Hilliard City Council member has already made financial contributions to this effort, which directly benefits community non-profit organizations that are supporting local residents who have been impacted by the COVID-19 crisis. Find details and donate at http://hilliardcommunityfoundation.org/w/

Respect social distancing and “stay at home” orders. It’s our civic and patriotic duty to avoid taking unnecessary trips to places where even small groups of people gather. You might think you will be fine if you contract COVID-19, but it’s not just about you. It’s also about every other person to whom you could spread the virus. The key to minimizing the impact of COVID-19 is to stop its transfer from one person to another.

Get information directly from legitimate sources like the Ohio Department of Health, the CDC, Franklin County Board of Health, and health care providers. Be skeptical and don’t post or forward information you see on social media unless you have verified that it comes from actual medical professionals.

If you need to call emergency services such as police or EMTs, be honest and up front about any flu-like symptoms you may have. First responders need to stay safe, too, but don’t have the resources to wear personal protective gear for every call. So, if you have flu-like symptoms, tell the dispatchers when you call!

Support local restaurants and other small businesses. If you can, order food for take-out or delivery, and tip more than you normally would.

Last but not least, be kind to one another. We are all under additional stress, but remember this is a team effort, and a situation like this is where all can come together – while maintaining 6 feet of separation, of course!

City Council President Andy Teater
and City Manager Michelle Crandall

The following update from the City of Hilliard reflects updates residents need to know about our local response to COVID-19 (coronavirus).

City Manager Orders

City Manager Michelle Crandall signed two orders on Monday.

Based on Gov, Mike Dewine’s Sunday “Stay at Home” order, which requires all Ohioans to stay in their homes to prevent the further spread of COVID-19 beginning 11:59 p.m. tonight, all employees not defined as essential are to remain at home until 11:59 p.m. April 6.

Exceptions to this order are safety services employees and custodial/maintenance employees who are essential to the operation of the City. Other employees will work from home or be at home and available to be called in to work, depending on the nature of their jobs. Employees unable to work from home will be eligible for up to an additional 80 hours of paid Emergency Administrative Leave.

In a second order, the City Manager ordered the temporarily closure of the Hilliard Municipal Building to the public and non-essential employees. Essential employees are permitted to work at the Hilliard Municipal Building but must follow all social distancing requirements.

As a result of the closure, City services through the Building, Engineering and Zoning divisions are limited due to reduced availability of staff. Residents needing to schedule an inspection or drop off a document should refer to the list below:

  • Building inspections: Call (614) 334-2466. Next-day inspections are suspended. Inspections will be scheduled on a first-come, first-served basis.
  • Construction inspections (public infrastructure): Call (614) 334-2454. Messages will be checked daily and inspections will be conducted if staff is available.
  • Code enforcement: Contact Candy Thomas at cthomas@hillardohio.gov. Reports will be accepted, but investigations may be delayed.
  • Permit applications: Please download forms here. Each form may be returned via mail or by using the Municipal Building drop box.

Address questions for Building Standards to Jeanne Amicon at building@hilliardohio.gov; for Engineering to Letty Schamp at lschamp@hilliardohio.gov; and for Zoning to John Talentino at jtalentino@hilliardohio.gov.

March 22, 2020 Coronavirus Update: Playgrounds Closed

The City of Hilliard and Hilliard City School District support the order by Gov. Mike Dewine to close all public playgrounds in Ohio to prevent the spread of coronavirus.

While public parks and open outdoor recreation areas are excluded from Ohio’s “stay in place” order, playgrounds are being closed because of the ease with which the coronavirus can be transmitted via hard surfaces and the proximity groups of children would experience around such equipment.

Fortunately, there are many other options available for outdoor exercise, including parks, green spaces, and exercise trails. Staying active during the stay in place order is an important way to reduce stress, stay healthy and avoid cabin fever.

The City of Hilliard and Hilliard City School District encourage you to continue to find ways to get outside while observing “social distancing.”

The following update from the City of Hilliard reflects information residents need to know about our local response to COVID-19 (coronavirus).

City Council Meeting

Hilliard City Council’s regular meeting scheduled for 7 p.m. Monday, March 23, will be held remotely, with Council members streaming from their homes via an online service. The City will stream this meeting live on its Facebook page to allow for public participation. Visit https://bit.ly/33Ao7Mj for full details.

Kind Care Calls

Do you know a local senior who lives alone and might need someone to check in on them during the coronavirus emergency? Sign them up for the City of Hilliard Kind Care Call program!

City staff will call these seniors on scheduled days to ensure seniors are safe, or to just chat with them during a time they might feel alone and isolated. If the senior cannot be contacted, Hilliard Police will check on them in person.

Email djudson@hilliardohio.gov or call 614-876-0747 between 8 a.m. and 4 p.m. weekdays to schedule a Kind Care Call.

Hilliard Helps

Hilliard residents and others wanting to help their neighbors and community during the COVID-19 crisis are urged to support the “Hilliard Helps: We’re All In This Together” charitable initiative.

Financial contributions to the Hilliard Community Foundation’s “Hilliard Helps” campaign will be used to directly benefit community non-profit organizations that are on the front lines supporting local residents who have been impacted by the COVID-19 crisis.

All tax-deductible contributions are distributed from The Columbus Foundation to Hilliard Community Foundation. Visit The Columbus Foundation to donate to “Hilliard Community Foundation Fund” today, or send a check to Hilliard Community Foundation, 4081 Main Street, Hilliard, Ohio 43026.,

Funds from “Hilliard Helps” will be distributed to these non-profit agencies through a grant process managed by the Hilliard Community Foundation. Fill out the form online or download it here. Mail to application to Hilliard Community Foundation, 4081 Main Street, Hilliard, Ohio 43026, or email it to Bob Apel at rapel@directedlifestyle.com .

 

‘Hilliard Helps’ Offers Support to Community

Hilliard residents and others wanting to help their neighbors and community during the COVID-19 crisis are urged to support the “Hilliard Helps: We’re All In This Together” charitable initiative.

Financial contributions to the Hilliard Community Foundation’s “Hilliard Helps” campaign will be used to directly benefit community non-profit organizations that are on the front lines supporting local residents who have been impacted by the COVID-19 crisis.

All tax-deductible contributions are distributed from The Columbus Foundation to Hilliard Community Foundation. Visit The Columbus Foundation to donate to “Hilliard Community Foundation Fund” today, or send a check to Hilliard Community Foundation, 4081 Main Street, Hilliard, Ohio 43026.,

Funds from “Hilliard Helps” will be distributed to these non-profit agencies through a grant process managed by the Hilliard Community Foundation. Fill out the form online or download it here. Mail to application to Hilliard Community Foundation, 4081 Main Street, Hilliard, Ohio 43026, or email it to Bob Apel at rapel@directedlifestyle.com .

“We will weather this storm as one community,” said Bob Apel, Hilliard Community Foundation Board Chair. “The Hilliard Community Foundation stands ready to support the community during this crisis by dispersing collected funds quickly to local non-profits that are working to help our affected residents. We’re all in this together – and together we will show the compassion and caring spirit Hilliard residents have in their hearts.”

Because of the COVID-19 response, many people in the community have found themselves without a guaranteed income or access to basic needs that can be provided most effectively through local non-profit agencies. These agencies can apply to the Hilliard Community Foundation to request funds they can use to directly benefit those most in need.

“This is an unprecedented time for our country and our community,” said City Manager Michelle Crandall. “We have heard from many people who want to find an appropriate way to open their hearts and help their neighbors but are not sure how they can best make a difference. Contributing to the ‘Hilliard Helps’ campaign shows you recognize that we are all in this together.

The following update from the City of Hilliard reflects information residents need to know about our local response to COVID-19 (coronavirus).

Mayor’s Court and Clerk of Courts

Per an order signed Wednesday by City Manager Michelle Crandall, Mayor’s Court cases will be postponed until May 13. Defendants and Defense Counsel will be mailed notices of new court dates. Questions can be addressed to the court by calling (614) 334-2361 or emailing court@hilliardohio.gov.

The Clerk of Courts Office is closed to public walk-in traffic through May 13. Contact should only be made via phone or email. Payments can be made online through the Mayor’s Court page and will be accepting payments over the telephone during the period of this order.

Peddlers and Solicitors

City Manager Michelle Crandall signed an order Wednesday suspending all current permits for peddling, soliciting, or conducting market research. This includes door-to-door activities or at any other location within the City.

Employee Leave

City Manager Crandall signed an order Wednesday detailing COVID-19 leave for employees. This order covers use of leave, work in person and from home, additional leave options, returning to work, what employees should do if they have COVID-19 symptoms, pay for part-time employees, and childcare.

Local Waste Services

Local Waste Services asks that trash and recycling customers partner with them by following the below steps:

  • Bag all trash to reduce exposure to items such as tissues and personal hygiene products. Recyclables should still be placed loosely in the bin.
  • Use their Customer Service Portal at www.localwasteservices.com to reduce high call volumes.
  • Put trash to the curb the night before the scheduled pickup day.

COVID-19 checklists

The Ohio Department of Health has released COVID-19 checklists. This is a great resource for home, business, childcare programs, shopping, and many more topics. https://bit.ly/2ITuZKT

Franklin County Alerts

Please sign up to receive Franklin County COVID-19 updates and alerts by texting “COVID19FC” to 888777.

Partner organizations

Destination Hilliard has created a resource on its web page highlighting offers from restaurants and other local hospitality businesses. (http://destinationhilliard.com/hospitality/)

Hilliard Division of Police have taken significant steps in response to COVID-19 to ensure the safety of our community as well as the health and safety of our first responders.

  • HPD and Norwich Township Fire Department are working together to ensure the safety of the community. They have implemented a “unified command structure” and are sharing resources during the CODIV-19 pandemic. In a unified command structure, the role of incident commander is shared by multiple people, each having authority in a different responding agency. This collaborative structure promotes better response to situations, shared resources, and improved communication between agencies.
  • Beginning on March 17, non-essential staff members from HPD and the Norwich Township administration began working remotely in an effort to limit community spread and to minimize risk to the first responders.
  • Police officers are implementing new guidelines when responding to calls, including asking residents to come outside when speaking to officers. Officers will maintain a 6-foot separation when interacting with residents, whenever practical.
  • HPD has implemented telephone reporting. Callers reporting crimes such as theft, vandalism, a stolen vehicle, fraud, private property crashes, traffic enforcement requests, and complaints regarding parking or barking dogs may be asked to speak to an officer via telephone to file a report.
  • Residents are encouraged to file many non-emergency reports at File A Report Online. These online reports include crashes on private property, criminal damaging, criminal mischief, identity thefts, lost property, menacing, telecommunications harassment, and theft. Full details are available on the website.
  • Residents are asked to request any needed public records online or by calling Records at (614) 876-2429. Although the Safety Services Building is closed to the public, assistance is available at the 24-7 police lobby window located to the left of the main entrance.
  • Police and fire personnel continue to undergo additional training to be prepared for various situations and our safety forces are collaborating to ensure that a focused effort is made to provide service to the community.

Learn about the latest news update: City Manager Approves Temporary Code Modifications.

City Service requests and questions

Hilliard 311 is a service that allows residents to submit service requests from a computer, smartphone, or tablet. Just create an account and log in to report issues and communicate directly with the City. Those who prefer calling can reach Hilliard 311 at (614) 876-7361 ext. 311.

Hilliard 311 is for non-emergency public service requests. In case of an emergency, please contact 911. If there are is a non-emergency police service, please contact the Hilliard Division of Police at (614) 876-7321.

Wipes clog pipes!

All wipes (disinfectant, baby, and flushable), as well as paper towels, cloths, mop heads, and other items clog sanitary sewer systems, causing expensive repairs and maintenance costs. Toilet paper is the only product that dissolves in water. Please do not flush other items.

Some City staff working remotely

Members of City of Hilliard staff who are able to fulfill their duties remotely are being given this option. Police, Public Service, and other staff providing services necessary for the safety and continuation of key services will continue to remain on duty.

Small business support

The City of Hilliard is committed to supporting our local business community during the rapidly evolving coronavirus situation. In particular, we know our local small businesses may need information and support from the City during this challenging time. We have created a page on our website where local small businesses can get important information and resources. This page has been created as a one-stop shop for info and resources for our local business community. Additional information will be added once it becomes available.

Partner agencies

Norwich Township has closed its administrative offices, with non-fire department employees working remotely. Township staff is available by email.

Hilliard Senior Center Services

A reminder that Hilliard Senior Center is providing carry-out lunches and a “Kind Care” program.

For lunches, all City and school district eligible seniors can call 614-876-0747 between 8 a.m. and 4 p.m. the day before pick-up (Tuesdays through Fridays) to schedule a carryout. Just pull up to the front door under the awning and get your meals without leaving your car. Cost is $5. Seniors can pay by lunch punch card, check, or a debit to your household account (to be repaid when the center reopens.) Menus can be found on our Senior Page

Seniors signed up for the Kind Care Call program will receive a call from City staff on scheduled days to ensure seniors are safe. If the senior cannot be contacted, Hilliard Police will check on them in person. Please email or call 614-876-0747 between 8 a.m. and 4 p.m. weekdays to schedule a Kind Care Call.

Supporting local businesses

A list of local food service businesses and their available services can be found on the Chamber of Commerce website

The following update from the City of Hilliard reflects information residents need to know about our local response to COVID-19 (coronavirus). Past information and previous updates can be found at www.hilliardohio.gov/coronavirus and on City of Hilliard social media.

Declaration of Emergency

On Monday, March 16, Mayor and President of Council Andy Teater signed a declaration of emergency in the City of Hilliard, pursuant to Section 2.14 of the City’s Charter.

 Emergency Special Meeting Notice: Hilliard City Council

Hilliard City Council will convene an emergency special meeting on Monday, March 16, at 7 p.m. The purpose of this meeting is to discuss and/or take any actions necessary related to the COVID-19 pandemic.

At this meeting, Council will be asked to grant City Manager Michelle Crandall (as Emergency Management Director) the ability to suspend and amend sections of Hilliard codified ordinances. This will allow the City to respond quickly to emerging needs, issues, and opportunities in the coming weeks. These temporary modifications will be communicated on the City website and other communications channels as appropriate.

While the March 16 meeting is open to the public, we encourage those interested to watch the meeting streamed live at http://hilliardoh.iqm2.com/citizens/default.aspx. Public comments and questions during the meeting may be emailed to public@hilliardohio.gov.

The meeting will take place at 3800 Municipal Way, Hilliard, Ohio 43026.

Tuesday’s election

At this time, Tuesday’s primary will continue as originally scheduled.

A Franklin County Court of Common Pleas judge has declined to order the postponement of Ohio’s 2020 primary election.

When issuing his ruling, Judge Richard Frye said he was reluctant, as a common pleas judge in Franklin County, to override the election date set by the Ohio legislature. He pointed to the fact that the coronavirus has been an issue of concern since January, and absentee voting has been an option for the last month.

Hilliard Senior Center Services

All scheduled programming at the Hilliard Senior Center has been cancelled through April 15.

The Hilliard Senior Center will provide carry-out meals to all City and school district eligible seniors during the COVID-19 shutdown. Just pull up to the front door under the awning and get your meals without leaving your car. Carryout will be available Tuesdays through Thursdays (and many Fridays). Call (614) 876-0747 between 8 a.m. and 4 p.m. the day before pick-up to schedule a carryout. Cost is $5. Seniors can pay by lunch punch card, check, or a debit to your household account (to be repaid when the center reopens.) Menus can be found at https://hilliardohio.gov/wp-content/uploads/2020/02/menus_marchaprilmay.pdf

The City will be providing seniors with a Kind Care Call program. City staff will call seniors on scheduled days to ensure they are safe. Please email or call us at 614-876-0747 between 8 a.m. and 4 p.m. weekdays to schedule a Kind Care Call.

 Supporting local businesses

While Gov. Mike Dewine has placed a ban on restaurants and bars being open, it is still possible to get carry-out and delivery. The Chamber of Commerce is compiling a list of these businesses and their available services on their website at https://www.hilliardchamber.org/business-advocacy/

The Chamber also has created a Facebook group to provide info about restaurants: “Helping Hilliard Ohio Restaurants/Bars during COVID-19 Crisis” (https://www.facebook.com/groups/2536592609890500/)

 Partner agencies

Franklin County Office on Aging has received inquiries about resources for seniors who are quarantined or unable to get out for basic needs. Visit the website for the Franklin County Office on Aging (Senior Options) at https://officeonaging.org/ for connections to local services.

WiFi Access

The City is inviting students and other residents who would normally access WiFi at their school or the public library to access its public WiFi network, “Hilliard Public.” A link to a map of those public access points can be found below.

Income taxes

We have been asked if the City of Hilliard will be extending the filing deadline for municipal taxes through RITA. Please note that this decision is not one that can be made at the municipal level. The state has not yet taken this action yet.

Be wary of scams

The City reminds residents that they should be vigilant for possible scammers who may try to take advantage of them during this time. Be especially cautious of unsolicited phone calls, text messages, online solicitations (via email or social media), individuals knocking at your door, or strangers approaching you in public.

Safety Services Building

The Safety Services Building, which houses Hilliard Police and Norwich Township Fire, will close to the general public effective 6 p.m. today. This action is being taken to promote the health and safety of our first responders. Members of the public can still get assistance at the 24-hour police lobby window at 5171 Northwest Parkway.

We encourage residents to request any needed public records online at https://hilliardohio.gov/forms-and-applications/ or by calling Records at (614) 876-2429.

Residents can file many non-emergency reports at https://hilliardohio.gov/onlinereporting/. These online reports would include crashes on private property, criminal damaging, criminal mischief, identity thefts, lost property, menacing, telecommunications harassment, and theft. Full details are available on the website.

911 and non-emergency calls

Please remember to reserve 911 calls for genuine emergencies. Non-emergency calls for police assistance should be made to (614) 876-7321.

Continued monitoring

The City continues to monitor this evolving situation and is making necessary changes. We expect to have additional announcements on a daily basis, and encourage you to check our website and follow us on social media.

Restaurants and Bars

Please note that Gov. Mike Dewine has ordered all bars and in-restaurant dining to close as of 9 p.m. tonight. Carry out and deliveries will continue, and the City encourages residents to support local businesses in any way possible during this difficult time.

Good neighbors

We encourage our residents to be “good neighbors” during this challenging time.

If you have elderly or shut-in neighbors, please check on them!

If being in a public space is not necessary, please consider staying at home. The goal of “social distancing” is to eliminate as many opportunities for the coronavirus to spread as possible BEFORE it becomes a problem.

Be kind, be patient, and be good neighbors. We’re all in this together!

Tax prep service

The tax preparation assistance program held at our Community Center is cancelled until further notice. We apologize for any inconvenience.

The following update from the City of Hilliard reflects updates residents need to know about our local response to COVID-19 (coronavirus). Past information and previous updates can be found below and on City of Hilliard social media.

Positively Hilliard

A community crisis requires a community response. The City of Hilliard encourages the community to be good neighbors during this stressful time. Check in on elderly or shut-in neighbors. Be a little more considerate of others. Please do not hoard products. If you are sick or exhibiting any flu-like or cold symptoms, practice self-quarantine or seek medical attention.

Public meetings

All City board and commission meetings with the exception of City Council, Planning and Zoning, and Board of Zoning Appeals will be cancelled through April 15.

While Council, P&Z, and BZA meetings will be physically open per public meeting laws, the public is encouraged not to attend in person and to watch the meeting streamed on the City’s Facebook page. This will allow members of the public to watch and ask questions while promoting social distancing. The meetings also will be streamed live at http://hilliardoh.iqm2.com/citizens/default.aspx.

Community Center programs

As mentioned on March 12, we will be closing our Community Center for three weeks effective Monday, March 16. The City will refund the costs of all programs that will be cancelled. Costs for ongoing programs will be prorated.

Rec and Parks Department will extend the window to purchase “Blue Splash Special” rates for our aquatics facilities for this summer. However, this rate can be achieved at any time via our website: https://hilliardohio.gov/pools-passes/

Mayor’s Court

Mayor’s Court will be closed for two weeks beginning next Wednesday. Individuals with pending cases should contact the court at court@hilliardohio.gov or by calling (614) 334-2361.

On April 1, Mayor’s Court will be held at City Hall in Council Chambers, with staggered appearance times to limit the number of people that appear at each given time. This is subject to change.

WiFi Access

The City is inviting students and other residents who would normally access WiFi at their school or the public library to access its public WiFi network, “Hilliard Public.” A link to a map of those public access points can be found here.

Tuesday’s election

At this time, the only effect on Tuesday’s primary election is that some Franklin County polling locations have changed. Visit https://vote.franklincountyohio.gov/search to confirm new polling locations.

General

These steps align with the social distancing recommendations made by the State of Ohio and local health department authorities.

The City continues to closely monitor this rapidly evolving situation with a focus on preparedness, prevention and response. The latest updates will be available on our website at www.hilliardohio.gov/coronavirus.

Partner agencies

Columbus Metropolitan Library will close at the end of the business day today. This closure will last three weeks.

The City of Hilliard is making several significant changes to its operations in response to the developing coronavirus situation.

Effective at the end of the day Friday, March 13, all Hilliard Senior Center programs, trips, and lunches will be cancelled until at least April 15. This action is being taken to promote the safety of our seniors, who are an at-risk group for COVID-19 (coronavirus.)

The Community Center will close to the public effective Monday, March 16, for three weeks. All associated classes and programs will be cancelled.

And Hilliard Division of Police will cancel all public appearances, activities, ride-alongs, and programming beginning Friday, March 13, through April 4.

The City will monitor this situation as it develops and may adjust the length of these closures accordingly.

These steps align with the social distancing recommendations made by the State of Ohio and local health department authorities.

The City continues to closely monitor this rapidly evolving situation with a focus on preparedness, prevention and response. The latest updates will be available on our website at www.hilliardohio.gov/coronavirus.

“As a municipal government, we have a responsibility to continue serving our community to the fullest extent possible while promoting health, welfare and safety,” said City Manager Michelle Crandall. “We must also take steps to mitigate risk to our community and our staff – particularly those who are ‘at risk,’ such as older adults and those with health conditions.”

City of Hilliard Response

  • City leadership is working on contingency plans that will promote the health and safety of our community and our staff while maintaining necessary services. These contingency plans include identifying personnel and those who can fulfill their job responsibilities remotely.
  • Police and Norwich Township Firefighters have reviewed and are implementing response protocols for their agencies that will ensure first responders are in the best position possible to serve our community.
  • As conditions change, HPD may modify call responses, change staffing or assignments based upon operational need, or take other action to ensure the continuation of essential services.
  • In an effort to help prevent HPD officers from getting sick, Chief of Police Robert Fisher said all patrol officers likely to come into contact with COVID-19 have been issued a kit consisting of gloves, a bacteria protection mask, and goggles. Officers are directed to use all items during a response if they learn of a possible individual with the virus. Officers will not wear masks as a routine matter.
  • Residents with flu-like symptoms (fever, cough, or new onset shortness of breath) who call for police and fire services will be asked about international travel and contact with others who have been exposed to COVID-19. Although HPD and NTFD are not changing response assignments when a person with a possible infectious condition is indicated, first responders are changing the way they approach and interact with individuals on scene based on this information.
  • Meetings in the community rooms at the Safety Services Building on Northwest Parkway will be postponed until at least March 31 for non-essential meetings.
  • People who have business with the City are urged to do so by phone or email if possible.
  • The City is restricting business travel for City employees and is advising staff to avoid non-essential meetings.

Important Links

Important Resources

Basic Precautions

Take the same precautions you would take to avoid getting the flu or a cold.

  • Wash your hands! Do it often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. No tissues? Cough or sneeze into the crook of your elbow.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • The CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19. Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

From the City of Hilliard family to your family… know that through these challenging days, we are #InThisTogether