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Message from City Manager Michelle Crandall

City Manager Michelle Crandall

“Real people. Real possibilities.”

These four simple words are more than the City of Hilliard’s brand. They are the foundation for everything this City’s team of dedicated public servants does for our community, local businesses, and visitors.

They reflect the ideal that every resident, visitor, and person working in our community is a valued part of Hilliard’s fabric — individuals with families, dreams, goals, and priorities. These words mean that, as public servants, the City’s mission is to help each person achieve their own unique possibilities.

Our motto promises that Hilliard’s municipal government is not a bureaucratic institution, but that City staff is made of real people who are a vital part of this community. We are focused on first-class customer service because our residents are more than just taxpayers. They are also our friends, family, and neighbors.

We know that, through our work, we must create the opportunities for exceptional quality of life and economic development that make Hilliard a community of choice for living, working, learning, and playing.

We provide parks and recreational amenities that inspire healthy lifestyles and unique special events that provide a distinct sense of community. We also offer a business climate that makes Hilliard attractive to employers ranging from high-tech industries and internationally known corporations to mom-and-pop shopping and dining experiences.

Hilliard is a growing, welcoming community that combines the best of hometown America with the variety of dynamic opportunities that comes from being part of the greater Columbus region, one of the largest metropolitan areas in the United States.

This is a community that embraces its diversity and values its heritage. We have an eye firmly fixed on the future while cherishing our past through the preservation of Old Hilliard.

We are the City of Hilliard, Ohio, where real people create real possibilities.

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