Good Neighbor Guide
To be a good neighbor, residents need to follow these important guidelines from Hilliard’s city charter. Here are some things you may need to know. Contact us with any questions.
If you want to close a street for a block party, you must first get a permit online. The permit must be submitted five days in advance, and you will be responsible for blocking the road in a way that allows emergency personnel access.
To ensure community safety, residents who are interested in building or remodeling must obtain a permit before construction. A permit grants legal permission to start construction. This applies to any internal or external structural alteration or addition including:
- Basement Finish
- Room Additions
- Satellite Dish
- Hot Tub
- Screened Porches
- Electrical Work
- New Home Construction
- Sidewalk Replacement
- Fire Restoration
- Patio Enclosures
- Storage Shed
- Storm Restoration
- Furnace Replacement
- Swimming Pools
Children age 12 and under must be supervised in public places from darkness to dawn. Young adults age 12-18 must be supervised in public places from midnight to 6 a.m. This does not apply to minors accompanied by a legal guardian, on an emergency errand, or traveling to and from employment.
We provide chipper service by-request for residents with significant excess tree and shrub clippings. To use this service, residents must contact us online or call the Service Request Center at 614-876-7361 ext. 311 to schedule a pickup time. Tree and shrub trimmings must be 4 feet in length or longer.
In the fall, city crews will collect leaves placed curbside during special scheduled collection times. Leaves must be raked into the green space between the curb and sidewalk by 7:30 a.m. and should not be near fire hydrants, mailboxes, parked cars, signs or streetlights.
Scheduled collections run from 7:30 a.m. to 3 p.m. and are based on the four color-coded quadrant system seen below:
Residents can also bag leaves in biodegradable brown paper bags for standard weekly curbside yard waste pickup.
Yard Waste Collection
Grass clippings, leaves, twigs, branches, shrubbery and other yard waste are collected weekly for Hilliard residents. Organic waste should be placed in brown paper bags or rigid containers clearly labeled with yard waste stickers, which are available at the Hilliard Municipal Building (3800 Municipal Way).
Please cut branches to less than 4 feet in length and tie them into bundles with string or twine. Each container, bag or bundle must weigh less than 50 pounds and be free of rocks, dirt and plastic bags.
Trash, recycling and yard waste are collected every Tuesday unless it’s a holiday week. To ensure waste is collected, please follow these guidelines.
- Place containers at the end of your driveway by 7:30 a.m. on the scheduled pick-up day.
- Do not bundle or bag recyclable materials — place them loosely in recycling bins.
- Only include approved recyclable materials. Click here for items we can’t collect.
- Put yard waste in brown paper bags or containers clearly marked with yard waste stickers, which are available at 3800 Municipal Way.
- Containers should not weigh more than 50 pounds.
Learn more about waste collection.
During the summer months, Franklin County’s Public Health Department periodically sprays to control the mosquito population in the Hilliard area. Mosquitoes can transmit a number of dangerous diseases including West Nile, Encephalitis, Zika and more. You can request service online or submit a form to request that the health department does not spray in your area.
Residents can help control the mosquito population by following these steps:
- Cover any container that could hold water
- Repair leaky outdoor faucets
- Ensure gutters drain properly
- Empty bird baths, planters and pet watering dishes regularly
Snow and Ice Control
We use various tools, including salt brine and plowing, to manage ice and snow on city streets. If you see snow equipment on the roads, please give them the right of way and stay at least 100 feet back. We will clear all city streets, starting with major thoroughfares.
We schedule street sweeping to maintain roads, improve storm sewer system efficiency and keep Hilliard looking beautiful. Street sweepers typically run Monday through Friday from 7:00 a.m. to 3:30 p.m. on scheduled days.
Residents should move their cars on street sweeping days and avoid sweeping materials, including leaves, into the streets. You can collect leaves to be picked up by the city’s yard waste or leaf collection programs.
Beginning April 16, 2018 and continuing thru October 19, 2018 the city will provide street sweeping services. The City’s street sweeper will typically run Monday thru Friday, 7:00am to 3:30pm, weather permitting.
The Operations Division performs periodic and frequent street sweeping throughout all residential and commercial areas of the City. Street sweeping beautifies Hilliard’s streets, gateways, parks, and community by removing unsightly litter and debris. Routine street sweeping reduces the amount of flooding during heavy rainfall and increases operational efficiency of the City’s storm sewer system. Street sweeping also protects the environment by significantly reducing the amount of pollutants entering the City’s storm sewer system.
How can you do your part?
- Rake, then compost or bag leaves for recycling with the City’s Recycling Program.
- Don’t sweep materials into the streets or along curbsides.
Pets must be kept on a leash at all times and residents should keep pet noise to a minimum, especially at night. If pet noise disturbances are reported by more than one residence, city law enforcement will respond.
Report pet disturbances to the non-emergency police line at 614-876-7321.
Vehicles may not be parked on the street for more than 24 hours at a time. On-street parking for recreational vehicles is limited to two hours, and commercial vehicle parking is limited to one hour unless it is performing a necessary service or delivery.
The first violation is a minor misdemeanor and subsequent violations within one year are subject to increased fines and penalties.