Solicitation Q&A
Does the City of Hilliard do anything to prevent unwanted door-to-door solicitation?
Our top priority is the safety and comfort of Hilliard residents. We maintain a “Do Not Knock Registry” that lets residents add their address to a directory that prohibits door-to-door solicitation. After registering, residents receive a sticker to display on their front door, which makes it illegal for solicitors to knock.
How do I access the Do Not Knock registry?
A current list of the registry is available here.
How long will I be on the Do Not Knock Registry?
Addresses will remain on the registry for five years or until the resident requests removal.
How do I report a violation?
To report a violation, submit our online form [link to contact page] or call 614-876-7321.
How do I sign up for the Do Not Knock Registry?
To sign up, visit the website and click on the tab or button that says, “Join the Do Not Knock Registry.” This will take you to a form where you can register your address. If you are having problems filling out the form, call 614-876-2429.
Who can register an address on the Do Not Knock Registry?
Only the current occupant of the property (owner or tenant) can submit the address for placement on the Do Not Knock Registry.
What happens after I sign-up for the Do Not Knock Registry online?
After registering, your address will be placed on the registry and you will receive a letter in the mail from the city confirming your registration. The letter will contain a sticker, which must be placed near your front door or window.
Does the Do Not Knock Registry apply to youth selling items door-to-door or fundraising for schools or organizations?
Yes, the Do Not Knock restrictions apply to youth that go door-to-door raising funds for schools or organizations. If you want children to be able to come to your door selling these items, you should not register your address.
How do I remove my address from the Do Not Knock Registry?
You can complete a form at the Hilliard Division of Police Department (5171 Northwest Parkway) and present legal identification to prove you are the current occupant of the property.
Where do I place the Do Not Knock sticker?
Make sure you put the sticker on or near your front door or window so that it’s visible to someone approaching your residence or business.
What is the penalty for violating the Do Not Knock Registry?
For a first-time offender, the individual is guilty of a 4th degree misdemeanor, which carries a fine up to $250 and/or up to 30 days in jail. If the individual is convicted of violating the Do Not Knock Registry more than once, that person is guilty of a 1st degree misdemeanor, which carries a fine up to $1,000 and/or up to 180 days in jail.
Can a solicitor leave material at my front door, porch or entryway if they do not knock, even though I am registered on the Do Not Knock Registry?
Yes. If the person leaves material and doesn’t knock or speak to you, they are not in violation of the Do Not Knock Registry.
How is the Do Not Knock Registry provided to canvassers, peddlers or solicitors?
Addresses on the Do Not Knock Registry is available online at DoNotKnock.HilliardOhio.gov and a copy can be obtained from the Hilliard Division of Police at 5171 Northwest Parkway.
Does the Do Not Knock Registry apply to residents living in the unincorporated areas of Norwich or Brown Townships?
No, only addresses of residents and businesses within the City of Hilliard corporate boundaries can be listed on the Do Not Knock Registry.
What if I am not on the registry but have my own "no trespassing" or "no soliciting" sign in my yard or entryway. Are these signs enforceable?
Yes — violators can be cited as long as the sign is conspicuously visible to someone passing or entering onto your property. To report a violation, verify that your home or business is located within Hilliard’s corporate boundaries and then call the Hilliard Division of Police at 614-876-7321.