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See a Pothole? Report it.

Public service workers holding up signs saying "See a pothole? Report it using Hilliard 311".

It may have been a mild winter, but that didn’t stop potholes from appearing on City streets. We need your help getting them reported and filled.

Pothole claims are simple to report using Hilliard 311. Residents can use the online portal to upload a photo or video of the pothole and mark the geographic location on a map. Those who prefer to call can reach the Hilliard 311 phone line at 614-876-7361 ext. 311.

Once a pothole is reported, it won’t be long before its fixed. “Our target is to respond to pothole requests in 72 hours or less,” said Deputy Director of Public Service Larry Lester.

City crews patch potholes on 12 square miles of city streets. Small potholes or those that need to be repaired when the temperature is below freezing are filled with a temporary cold mix while large potholes are repaired with a more permanent stone mix spray.

If you see City workers filling a pothole, remember to keep them safe by slowing down and moving over, if possible.

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