The City of Hilliard is improving the way households are billed for their trash and recycling collection, providing residents with greater flexibility while maintaining the same level of service they currently enjoy.
Starting July 2025, residents will receive their bills directly from Local Waste Services instead of from the City. Local Waste Services currently collects trash, recycling, and yard waste in the City.
What will this mean for residents?
- Collection fees and services will not change.
- Senior discounts, annual discounts, and hardship rates will remain the same.
- Residents will be billed quarterly instead of twice per year.
- You will have more convenient ways to pay, including online, with a credit card, directly from your bank, over the phone, via lockbox, and in person at Local Waste Services offices, 1300 S. Columbus Airport Road, Columbus.
- Credit card fees will be less than residents currently pay.
- Payments also can be set up as recurring.
- Residents who receive stormwater bills will have the convenience of those fees being added to their trash bill.
- The bill you receive in January 2025 will be for the service period January 1, 2025, through June 30, 2025. The City will only accept payments through May 16, 2025. Any delinquent amounts after this date will have a lien placed against their property taxes with the Franklin County Auditor, which follows our City Code chapter 975.
Have questions? Please call 614-334-1209. After July 2025 bills are mailed, all trash-related questions should be directed to Local Waste at 614-409-9375.
