Storm response and cleanup updates

The City of Hilliard has wrapped up its response to reports of downed trees, downed power lines, power outages, and property damage from the Aug. 11 storm events.

Chipper Service

Friday, Aug. 28 Update:

City crews have completed a second city-wide sweep to clean up limbs, branches and trees that were brought down during the Aug. 11 storms.

With the second sweep completed, we will be returning to our normal chipper service, which will require residents to submit Hilliard Helps ticket requests. Normal chipper service will take place on Tuesday, Sept. 8, and Monday, Sept. 14, which is the last planned chipper service for the season.

Hilliard helps tickets must be submitted before 2:30 p.m. on the Friday before.

Before placing a service request, residents should place their large limbs and brush (more than 4 feet long and 4 inches in diameter) in the tree lawn, between the curb and sidewalk.

Acceptable chipper service items:

  • Limbs or brush greater than 4 feet long and/or 4 inches in diameter

Unacceptable items:

  • Leaves, grass clippings, shrubs, weeds and brush, and twigs and small branches are considered yard waste
  • Logs bigger than 10 inches in diameter
  • Cut firewood
  • Vines
  • Thorns
  • Root Balls
  • Grass of any kind
  • Foreign materials (metal, lumber, nails, wire, string, rope, or staples)

Reporting damage

Franklin County Emergency Management & Homeland Security is encouraging residents who experienced storm-related damage to submit a report.

The information collected will help document the storm’s impact and provide a clearer picture of damage across the community.

Recent News

A Hilliard street sweeper sweeps a street in downtown Hilliard.

Citywide street sweeping begins Sept. 8 

The Hilliard Police and Norwich Fire Department Honor Guard lay a wreath in remembrance of those list in the attacks on 9/11.

Ceremony planned to commemorate 25th anniversary of 9/11 

Hilliard’s electric aggregation program ending September 2026

A boy diving into water
A boy blowing bubbles

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