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Departments

City Departments are dedicated to providing first-class services and amenities to our community. From public safety and recreational experiences to snow removal and well-designed transportation, these departments and the staff who work for the City are committed to exhibiting a heart for service, strength in teamwork, and a drive for excellence.

Building Standards

Building Standards Division

The Building Standards Division ensures public safety through the adoption of both state and local construction codes and standards. The Division issues permits to construct, approves plans, and provides on-site inspections.
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City Manager

City Manager

A City Manager is a professionally trained municipal administrator who manages the day-to-day operations of a city government. The City Manager reports directly to City Council.
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Community Development

Community Development

The Community Development Department is comprised of four divisions: Planning, Engineering, Transportation and Mobility, and Building Standards.
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Community Relations

Community Relations

Community Relations keeps you informed and engaged with your local government and the services we provide. Community Relations manages the City’s websites, social media, media relations, publications, marketing, videography, photography, and other forms of outreach and engagement.
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Economic Development

Economic Development

The Economic Development team is here to help your business find a home and grow in our community.
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Engineering

Engineering Division

The Engineering Division is dedicated to assuring conformance to all engineering, development, and planning standards for new developments in the city.
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Finance

Finance

Hilliard’s Finance Department pays the City’s bills, issues debt, collects income tax through the Regional Income Tax Agency (RITA) and prepares the operating budget, capital improvements budget, and Annual Comprehensive Financial Report.
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Human Resources

Human Resources

Human Resources provides assistance, support and direction on employee recruitment and compensation, labor relations and collective bargaining.
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Information Technology

Information Technology

The IT Department handles all internal technical issues within The City of Hilliard. They are responsible for maintaining servers and systems for the City.
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Law

Law

The City’s Law Director is legal counsel to City Council, the City Manager, the City’s boards and commissions, and all administrative offices of the City; the prosecution of misdemeanor criminal complaints and housing and building code violations; and for reviewing and approving all legislation and contracts.
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Operations

Operations

Operations is responsible for operation and maintenance of the City’s streets, rights-of-way, traffic signals, street lighting, lift stations, sewers, fire hydrants, walk paths, and other infrastructure. The team also manages the City’s vehicles, public buildings, grounds facilities, and forestry needs.
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Planning

Planning Division

Planning Division works with citizens, business owners, and community leaders to regulate the City’s zoning and property maintenance code to meet the City’s master and development plans. The Division completes the development process by responding to proposals and working with developers and residents.
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Police

Police

The Division protects public safety while employing a community-oriented approach to police service.
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Recreation & Parks

Rec & Parks

Recreation and Parks manages the community recreation and wellness center and maintains 26 developed parks that provide diverse recreational and leisure activities. The department organizes special events, maintains municipal pools, and sponsors educational, fitness and volunteer activities.
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Transportation & Mobility

Transportation & Mobility Division

The Transportation and Mobility Division is responsible for transportation planning, traffic engineering, traffic safety, administration of capital transportation projects and programs, and transportation asset management programs.
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City Hall and Admin
3800 Municipal Way
Hilliard, OH 43026
(614) 876-7361

Hilliard Mayor’s Court
5171 Northwest Parkway
Hilliard, OH 43026
(614) 334-2348

Division of Police
5171 Northwest Parkway
Hilliard, OH 43026

Police Assistance
(614) 876-7321

Police Records and General Assistance
(614) 876-2429

Norwich Township Fire
5181 Northwest Parkway
Hilliard, OH 43026
(614) 876-7694

Hilliard Recreation & Parks
3800 Veterans Memorial Dr
Hilliard, OH 43026
(614) 876-5200

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