For increased patron safety, a visitor pass associated with a RecTrac account is required for entry to any pool facility. All patrons 3 years and older must have a valid visitor pass or pool membership for entry, and any visitors or members under the age of 18 must be registered under an adult (18+). All visitor accounts require an adult (18+) as a responsible party on the account.

Account registration can be done online or at the Hilliard Community Center and must be done prior to visiting the pool. Online account registration may take up to three business days for activation. Once an account has been registered, day pass key fobs are provided to each household member at no cost. All subsequent replacement key fobs are $5 each.

Visitors must present their visitor key fob to enter the facility. Children 13 and under must be accompanied by an adult 18+ in addition to their visitor pass. Children ages 14-17 may gain admission without an adult so long as they have a valid visitor pass and have completed the required agreement on file.

Aquatic Staff have the authority to prohibit behavior they deem unsafe or inappropriate not explicitly listed below. Aquatic staff have the authority to enforce all rules and regulations. Aquatic Staff have the authority to remove anyone from the facility due to unsafe or inappropriate behavior. Failure to comply with Aquatic Staff orders is grounds for immediate facility removal.

• Enter at your own risk.
• Staff/lifeguards must be present to enter the facility/use the pool.
• No glass.
• No alcohol or drugs.
• No smoking/vaping/eCigarette usage (Ordinance 17-21).
• No running.
• No diving (except in the specified diving well area).
• No extended breath holding.
• Swimsuits are required for all patrons in the water (please see swimsuit policy).
• Swim diapers are required for all users not toilet trained.
• No mermaid tails or any other swim device that restricts the use of legs.
• Flotation devices must be completely transparent and smaller than 48in (4ft) in diameter.
• Mesh flotation devices are prohibited except for infant floats.
• Children in life jackets or other flotation devices must be always within arm’s reach of an adult (18+).
• All non-swimmers must be always within arm’s reach of an adult (18+).
• Pool-Specific balls and toys only are permitted (at discretion of Aquatic Management Staff).
• Forward facing, feet first entry only; no spinning.
• No climbing on poles.
• No hanging on ladders.
• No climbing/hanging on lane lines.
• Swim under lane lines, not over.
• No throwing of children.
• No holding people under water.
• No horseplay.
• No life jackets on diving board or slides
• Lounge chairs are reserved for adults 18+ only
• No boogie boards.
• No oversized pool noodles.
• No food or gum in pool.
• No jumping or climbing on fences.
• No public displays of affection.
• No foul language (zero tolerance).
• At the sound/sight of thunder/lightning the pool clears for 30 minutes (please see inclement weather policy).
• No blocking guard chair entry (on deck or in pool).
• No blocking doors or entrances/exits.
• No pushing into pool.
• Patrons 13 and under must be accompanied by an adult 18+.
• 14 to 17-year-olds are permitted to come alone if they fill out the Minor Rules and Use Agreement form.
• Coolers are checked upon entry.
• No food deliveries permitted.
• All outside food must be inside/fit in a cooler (No Pizza Boxes or fast-food containers).

Approved toys are squishy, cloth-style balls designed specifically for pool use. Beach balls smaller than 24 inches in diameter also are permitted. Diving rings and diving sticks may be used if they are dropped rather than thrown. Examples of acceptable toys will be on display at both pools.

Pool staff will not allow Nerf balls, footballs and other sports balls, Frisbee-style discs, and other toys not specifically designed for pool use.

The “gutterball” game also is prohibited for the safety of all of our swimmers.

Patrons are encouraged to check with pool staff before taking toys into the water.

In addition, patrons at the Clyde “Butch” Seidle Community Pool may play catch or participate in similar activities in the grassy area to the north of the pool, provided their activities do not pose a risk of injury to other patrons.

We offer some great food and beverage options at our pool concession stands, but we also know some folks want to bring their own snacks to enjoy.

Guests are welcome to bring in outside food and beverages in coolers, but for the safety and cleanliness of our facilities there are a few rules we ask families to follow.

• Glass containers are strictly prohibited.
• Alcohol, tobacco products, and vaping are prohibited.
• We don’t allow our guests to bring in pizza boxes, but it’s certainly fine for our guests to bring slices of pizza into the facility if you have transferred them to a cooler or similar container.
• Outside food deliveries are prohibited.

Providing all of our guests with sanitary water is of utmost importance. Help us maintain water quality by following these guidelines:

• Swim diapers are required for all children who are not fully toilet-trained. Diapers may be bought at both pool offices.
• To protect all of our bathers, please do not bring sick children to the pool until they are symptom-free for at least 24 hours.
• Please change diapers in the bathroom, not poolside.
• Bathers should practice good hygiene and shower before entering the water.
• Notify a lifeguard or other staff member immediately if your child has an accident in the water or on the pool deck. Please do not try to clean it up yourself!

Franklin County Board of Health sanitation regulations require all persons to wear a bathing suit with a hygienic liner while swimming. Clothing is only permitted on top of a bathing suit. Athletic shorts are not considered a swimsuit. If you are not wearing a bathing suit, you will be asked to exit the facility.

Rain checks are issued in the event that you have paid the daily admission and are asked to leave due to lack of proper attire. Swim diapers are required for all individuals not toilet trained and can be purchased in the pool office.

We thank you for your cooperation as we strive to keep our swimming pools as safe and sanitary as possible.

Our number one concern is the safety and well-being of all of our guests. Daycares, day camps, and large groups frequently bring children to our outdoor pool facilities. Additional supervision of these children is imperative.

Please ensure you meet the required adult/child ratio before coming to the pool to avoid disappointment of group members. Children ages 4 years and younger, and all children wearing a flotation device, must be within arm’s reach of an adult at least 18 years or older in the water. The responsible adult must be in a swimsuit at all times.

Usage by groups requires one adult supervisor for every two children ages 4 years and younger/wearing a flotation device. Children ages 5-9 years must be visually supervised by an adult at least 18 years or older at all times. Usage by groups requires one adult supervisor to every five children ages 5-9 years. Children ages 10 and older may swim without an adult supervisor if they have adequate swimming skills All daycare centers and camps must sign a GroupDayCare_Agreement_Form. Contact us with questions.

The Hilliard Recreation and Parks department considers the safety of patrons, staff, and program participants our highest priority. In the event of inclement weather, the City of Hilliard reserves the right to close one or both pools.

• Aquatics programs, events and rentals take place when the average water and air temperature is at least 70 degrees. The pools are heated.
• If the forecasted high temperature for the day as 55 degrees (or lower) the facilities will not open.
• If thunder is heard, lightning is present. All guests must clear the pool at the first sound of thunder or sight of lightning. The pool remains clear for 30 minutes after the last sound of thunder or sight of lightning. Each time thunder is heard or lightning is seen, the 30 minutes restarts.
• Heavy rain makes it difficult to see beneath the surface of the water. In the event that rain or heavy wind obstructs the view of surveillance, the pool will be cleared until the rain/wind has considerably slowed. In any circumstance, if the bottom of the pool is not visible, all swimmers are cleared until the water is safe to re-enter.
• Under no circumstances are refunds for daily admission issued. However, rain checks may be issued in the event that a person has been at the facility for less than 60 minutes before the weather delay. A receipt must be presented in order to receive a raincheck. Please be aware of this and check the weather before paying the daily admission.

Please contact us with questions regarding this policy.