Hilliard 311 is a new service that allows residents to communicate electronically with the Department of Public Service regarding non-emergency requests and concerns. Citizens can access the site from a computer, smartphone or tablet at hilliard.mobile311.com.
All you have to do is create an account and log in to report issues and communicate directly with the City.
All concerns are automatically converted to work requests and routed to the Department of Public Service. Users can attached a photo and notes with their requests as well as track the status and view comments from the City in response to their request.
Those who prefer calling can reach Hilliard 311 at 614-876-7361 ext. 311.
Service Request Types
- Chipper service
- Leaf pick-up
- Street sweeping
- Snow removal
- Tree trimming
- Storm and sanitary sewer maintenance
Hilliard 311 is for non-emergency public service requests. In case of an emergency, please contact 911. If there are is a non-emergency service for the police, please contact the Hilliard Division of Police at 614-876-7321.
Our city is committed to maintaining an open and honest dialogue with residents. Your questions, concerns and ideas are extremely important to us. Please fill out the form below and we’ll get back to you as soon as possible.
For service requests, please use Hilliard 311.
All comments submitted through our contact form are public record. To remain anonymous, please contact the city by phone.
You can also reach the city by phone, on social media, or in-person at city hall and upcoming city council meetings.