Who should I call in the case of an emergency?
If there is a fire or a true emergency, call 911. If you want to report a crime, accident or have a police officer dispatched to your location, call (614) 876-7321. For police records, general questions or assistance, call (614) 876-2429.
Does Hilliard have a fire department?
Norwich Township Fire Department serves the Hilliard area.
What kind of services does the fire department provide?
The Norwich Township Fire Department provides fire prevention, suppression, emergency medical services and fire safety and prevention education programs.
How big is the fire department?
The Norwich Township Fire Department consists of 86 full-time firefighters at three stations, which includes an administrative staff of five who manage prevention programs and services, training and emergency medical services. The department’s three stations are strategically located within the township to facilitate quick response time on emergency calls.
Do you have any fire safety resources for kids?
Yes, we do! Download our activity book.
Do you offer any CPR certification classes?
The Norwich Township Fire Department offers monthly CPR training classes sponsored by the American Heart Association. We currently offer three different classes that are all held at the Safety Services Building (5181 Northwest Parkway) in the Jim Rice Room. You can register online.
How can I get my carbon monoxide level checked in my house?
Carbon monoxide, or CO2, is a colorless, odorless and tasteless gas. If you suspect a problem with the level of CO2 in your home, go outside and call 911 immediately. The Norwich Township Fire Department will read the levels of CO2 in your home.
How do I get a copy of a fire report?
You can request a fire incident report by calling (614) 876-3331.
What is a Knox Box and do I need one?
A Knox Box, or a Key Lock Box, is a high security key box system designed to give emergency service personnel immediate access to a home. Any home or business in the unincorporated areas of Hilliard, Norwich Township and Brown Township that has an automatic fire alarm system must have a Knox Box or Key Lock Box installed. The master key will be maintained by the Norwich Township Fire Department, which has sole responsibility to granting access to the home or business. Contact the Norwich Township Fire Department Prevention Bureau at (614) 876-3331 to obtain an order form or for more information on the Key Lock Box.
How do I properly dispose of a used or expired fire extinguisher?
To dispose of a fire extinguisher that cannot be recharged or you don’t want to keep, you have a few options:
- Obtain disposal dates for the next Household Hazardous Waste Day from the SWACO website. SWACO will accept fire extinguishers during limited business hours at their permanent facility, 645 E. 8th Ave.
- Contact any fire safety equipment dealer to see if they will accept unwanted fire extinguishers. These companies will likely charge a small disposal fee per extinguisher.
- Some fire extinguishers are rechargeable as long as it is up to the current standards. Contact a fire safety equipment dealer to determine if your fire extinguisher is rechargeable.
- Release any pressure contained in the canister by shooting a small amount into an open area. Let the canister sit for a few days, making sure the pressure has been released. Once there is no longer any pressure, dispose in a trash bag in your regular garbage.
Do I need a permit for a recreational fire?
No, you do not need a permit for recreational fires, campfires, outdoor fireplaces.
Could I be cited for my fire?
Yes, if illegal burning is taking place, such as burning residential waste such as tree trimmings, stumps, brush, weeds, leaves, grass, shrubbery and material from crop or livestock production. Garbage such as wastes created in the process of handling, preparing, cooking or consuming food. Materials containing rubber, grease and asphalt or made from petroleum, such as tires, cars and auto parts, plastics or plastic-coated wire. Dead Animals. Any of the above situations would be stopped by the fire department and would be enforced by the Ohio Environmental Agency.
If a neighbor complains about my recreational fire, will the fire department investigate?
Yes, if the fire department receives a call complaining about open burning they will investigate. The fire department needs to see such fire or they cannot act on the complaint.
What materials may never be burned?
Open fires are prohibited in the city of Hilliard.
The following materials are prohibited: residential waste such as tree trimmings, stumps, brush, weeds, leaves, grass, shrubbery and material from crop or livestock production. Garbage such as wastes created in the process of handling, preparing, cooking or consuming food. Materials containing rubber, grease and asphalt or made from petroleum, such as tires, cars and auto parts, plastics or plastic-coated wire. Dead Animals.